Diletta replied
Customer Reply
I have no other Envato token API keys. Where can I check if it is correct?
Public Ticket #24310
Theme update not possible
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
Please make sure you have entered the API code that you received from the account where you purchased the Soledad theme, and then check again.
Regards,
PenciDesign.
Diletta started the conversation
Conversation Start
Good morning
I purchased the Soledad theme and now I've received a communication to upgrade.
I have tried several times to execute what is in this guide
https://pencidesign.ticksy.com//article/15633
but when I enter the personal API token and save the changes, I don't see any list of purchased themes, so I can't update.
What could be the problem?
Thanks
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