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Public Ticket #24374

Images are not displayed

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PenciDesign Supporter replied

Staff Reply

Hi,

1. The lazyload library included in Soledad is the most commonly used library in all plugins.

2. If you want to use the 3rd party plugin, please go to Appearance > Customize > Speed Optimization > General & Lazyload: turn off all the lazyload options in this section,

3. You can follow the document here to optimize your pagespeed: https://soledad.pencidesign.net/soledad-document/#speed-optimization

Regards,
PenciDesign.


Alex replied

Customer Reply

Yes, that helped. 

I know lazy load is part of the theme, but for some reason it wasn't working properly and wasn't giving me a speed boost, so I installed a third party one.

PenciDesign Supporter replied

Staff Reply

Hi,

Please disable the Lazy Loading Image Responsive plugin then check again. Soledad theme already included the lazyload option, so you don't need to install the plugin containing a similar feature.

Regards,
PenciDesign.


Alex started the conversation

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