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Public Ticket #24376

imported template issue

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

The WooCommerce import will ignore the product that contain the same product slug/title/SKU in the current products listing.

If you want to import from the beginning, please delete all the current products, then start to import progress again.

Regards,
PenciDesign.


simonsitto999 replied

Customer Reply

WHERE IS THE TRASH BIN ??

I DON'T SEE IT ON MY PRODUCTS SCREEN

SEE ATTACHED

PenciDesign Supporter replied

Staff Reply

Hi,

168 products have already been imported on your site, so it will be skipped.

You should check it on the product trash/bin section.

PenciDesign,
Best Regards.


simonsitto999 replied

Customer Reply

168 products skipped!!!!

I only got 21 products in my woocommerce ???

It is not successful.

It did not import 168 products!!!

PenciDesign Supporter replied

Staff Reply

Hi,

I've imported the demo content without any issues, here is a screenshot:

TxakFD1.png

PenciDesign,
Best Regards.


PenciDesign Supporter replied

Staff Reply

Hi,

I can't be logged in because of the wrong password.

PenciDesign,
Best Regards.


PenciDesign Supporter replied

Staff Reply

Hi,

Please re-send me the admin password.

I need to check your server information and send you a quick solution.

PenciDesign,
Best Regards.


simonsitto999 replied

Customer Reply

I started importing the demo products csv. 

It always get stuck while uploading products

I use tools->woocommerce import

see attached.

Only some products are imported.

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed the upload issue by adding the following content to the wp-config.php file:

define('ALLOW_UNFILTERED_UPLOADS', true);

PenciDesign,
Best Regards.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

simonsitto999 replied

Customer Reply

I installed the plugin. Same problem.

How do I add csv file type to the plugin?

simonsitto999 replied

Customer Reply

Of course I extracted the csv file. 

see attached

PenciDesign Supporter replied

Staff Reply

Hi,

Please read carefully my comment, please extract the attachment file, and upload the CSV.

Please DON'T upload the ZIP file.

Regards,
PenciDesign.


simonsitto999 replied

Customer Reply

got an error message when import csv file

please see attached 

regards,

PenciDesign Supporter replied

Staff Reply

Hi,

Please download the zip file, extract then imports the .csv file into your site.

Regards,
PenciDesign.


simonsitto999 replied

Customer Reply

Tbe demo shop products I need is Soledad General Shop  Demo

See attached 

Thanks

PenciDesign Supporter replied

Staff Reply

Hi,

We have a lot of woocommerce demo sites, which demo site do you want to import the demo product from? Please send me a demo name, I'll send you a import file. 

Regards,
PenciDesign.

simonsitto999 replied

Customer Reply

I need the Soledad demo shop products. not the demo products from the woocommerce plugin which cannot be used as a showcase.

simonsitto999 replied

Customer Reply

You still have not answered my need for getting soledad demo products import file.

PenciDesign Supporter replied

Staff Reply

Hi,

Your header was built with the Penci Header Builder, so please go to dashboard > Header: click the "Edit with Penci Header Builder" on the current header layout then start to edit on this page.

Regards,
PenciDesign.


simonsitto999 replied

Customer Reply

Page feature image showing fixed.

I don't see where i disable and configure top bar on custom header for my page.

Demo products still needed.

Regards,

simonsitto999 started the conversation

Conversation Start

1. I have imported a woocommerce home page template from soledad library.

I have disabled the page featured image. 

Don't know why the huge feature image is still showing ??? How do I get rid of that?

2. My demo installed is News Station. It does not come with any woocommerce products. I need demo shop products from soledad.

The shop landing demo template doesn't import demo shop products either.

I will have a news site with a custom shop layout using soledad custom header and woocommerce page template. therefore, I will need soledad demo products imported in order to showcase it to my target vendors.

3. I am sending you the updated your login access credentials in a separate ticket

Please help.

Thanks and regards,  

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