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Public Ticket #24426

punctuation missing for photo captions

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SDial replied

Customer Reply

Should have tested before contacting you.  Sorry for the inconvenience, and thank you for the great support.

It was the AIOSEO - Image SEO plugin that caused the issue.  Will let them know. 

Thanks again!

PenciDesign Supporter replied

Staff Reply

Hi,

I've doubled check this issue on my testing site but haven't found the issue with the caption text.

The problem maybe that one of your installed plugins has modified the caption HTML output of WordPress.

Please try to disable all plugins (exclude the plugins that come with PenNews) then re-activated one by one to check which plugin cause this issue.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

SDial replied

Customer Reply

Sorry our site has a paywall.  Categories Community and Breaking News are in front of the paywall. 

Here you go:  https://the-gleaner.com/mwcn-hosts-open-house-event-in-hemmingford/

I've attached screenshot showing punctuation was added in caption box.

A few more links showing missing punctuation: 

https://the-gleaner.com/long-wait-ahead-for-some-before-power-is-restored-grocery-stores-to-open-sunday/
https://the-gleaner.com/avian-flu-strikes-the-haut-saint-laurent-again/

https://the-gleaner.com/huntingdons-chateau-building-evacuated/

Thanks very much!

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me post URL that related to this issue.

Regards,
PenciDesign.


SDial started the conversation

Conversation Start

Strangely, the punctuation in all photo captions is missing.

Thanks!

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