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Public Ticket #24443

Images lazy load error

Conversation thread

drmrgood replied

Customer Reply

Thanks! I uploaded the featured image again with a different name and now it shows.

PenciDesign Supporter replied

Staff Reply

Hi,

The browser shows an error because the image on this tag doesn't exist.

You can turn off the lazyload features completely by going to Appearance → Customize → Speed Optimization → General & Lazyload.

Regards,
PenciDesign.


drmrgood replied

Customer Reply

I have this problem again but this time on the homepage. I don't know how is this possible since I don't have Penci Shortcodes & Performance plugin installed.

I send my wp-admin credentials in a private reply.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

PenciDesign,
Best Regards.



drmrgood replied

Customer Reply

Some images on my website showed this in the code:


<img class="attachment-penci-full-thumb size-penci-full-thumb
penci-lazy wp-post-image lazyloaded error" width="1170" height="731"
src="https://cracklingsound.com/wp-content/uploads/2023/04/dynaudio-emit-20-featured-1170x731.jpg"
alt="Dynaudio Emit 20 Review" title="dynaudio-emit-20-featured"
data-src="https://cracklingsound.com/wp-content/uploads/2023/04/dynaudio-emit-20-featured-1170x731.jpg"
data-ll-status="error">

The image is broken whenever the image has 'lazyloaded error' and 'data-ll-status="error"' in the code.

When I disable "Penci Shortcodes & Performance Plugin" the problem resolves and all images load perfectly.

So the problem is in your plugin.

I expect you to fix this as soon as possible.

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your page, and all the images showing correctly without any issues.

Please clear all the browser cache and check again.

PenciDesign,
Best Regards.


drmrgood started the conversation

Conversation Start

Hi!

I have a problem with images on some links on my website - for example here: https://cracklingsound.com/speakers-reviews/ .

When I look through inspect feature in the browser I get this code in the attachment.

Can you help me here?

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