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Public Ticket #24453

Cannot Activate License

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've activated your site.

Please check.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Just enter the license code to the new domain, PenNews theme will auto-deregister and activate on the new domain.

Regards,
PenciDesign.


gomelanesians replied

Customer Reply

Hello, I have changed my server and consequently I have moved my installation from previously under papuapost.com/mukak/ changed to papuapost.com/lanore

So can you please move the license to this new subfolder.. If not, please DEREGISTER the license for folder /mukak

Thanks

gomelanesians replied

Customer Reply

Hello, now i found. my domain uses https://

but in fact it was due to firewall in my web server/ cpanel. thanks it is solved.

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the problem is that your site doesn't enable the SSL, so the activation progress can't work properly.

Please install the Really Simple SSL plugin and try to activate it again: https://wordpress.org/plugins/really-simple-ssl/

PenciDesign,
Best Regards.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

PenciDesign,
Best Regards.



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