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Public Ticket #24525

Site crash when updating soledad

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed this error for your site.

The problem is that you've used the outdate version of the PHP.

Please update the PHP version on the server to 7.4 or 8.0 to get better compatible with Soledad and other plugins.

Regards,
PenciDesign.


Lloyd replied

Customer Reply

Could I get a rough estimate on when this would be done please? 

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply. I'll log in and try to help you check this problem.

Regards,

PenciDesign.

Lloyd started the conversation

Conversation Start

hello, i've recently came back to my website now I have some more free time. I have updated the soledad theme and plugins to go with. As soon as I done this my website has crashed I have the following error code:

Parse error: syntax error, unexpected ')' in /var/www/vhosts/theblindpt.com/httpdocs/wp-content/themes/soledad/inc/custom-sidebar.php on line 37

There has been a critical error on this website.

I have changed theme for the time being to give me access back to Wordpress. I have also deactivated the plugins that I installed but this did not work. I'm hoping this is an easy fix as I love this theme. Any help would be greatly appreciated. thank you

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