caspertimmers replied
Customer Reply
Hi,
We have created a ticket with WPML, since the solution from your link does not work. Hopefully there will be a solution soon.
Public Ticket #24542
Issue with translating website using WPML in Elementor when using the Soledad theme.
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
Your site issue is similar to this case: https://wpml.org/errata/automatically-logged-out-when-trying-edit-with-elementor-in-2nd-language-format-is-language-per-domain/
This is an issue from the Elementor and WPML, so you should contact the WPML support to get an effiency solution.
Regards,
PenciDesign.
caspertimmers replied
Customer Reply
Hi,
We did but unfortunately we have still the same issue.
Hope to hear from you soon :)
PenciDesign Supporter replied
Staff Reply
Hi,
In this case, please go to the WPML → Languages → Language URL format: check the "Auto sign-in and sign-out users from all domains".
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
caspertimmers started the conversation
Conversation Start
Hi support,
We have been using the Soledad theme and the Sport layout for the past two weeks. We use Elementor as the page builder and WPML for other languages (German and English).
Unfortunately, since launching the revamped website with Soledad as the theme, we have been unable to edit pages using Elementor for pages in languages other than the main language.
Here's what happens: We are in WordPress on the page overview. Then we click on the pencil icon to edit a page in a different language than the main language. After that, we get logged out of WordPress, and after logging back in, Elementor starts loading. However, we don't see the page because it keeps loading indefinitely.
I have made a video, but I can't upload it here. Only images can be uploaded. We would like to translate our website, but we have been severely limited since using this theme.
We would appreciate a prompt solution to this issue. Thank you in advance!
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