Penci Widget takes time to load | PenciDesign Support

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi @Mariana,

Please create a new ticket and send me more information about your request.

Regards,
PenciDesign.

Mariana replied

3 years ago

Customer Reply

I have also a problem with a penci widget. Is it normal that the ribbon for the penci pricing table look like this only? I cannot seem to find a way to modify it.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I don't remove the Superpage Cache for Cloudflare, this plugin already supports W3 Total cache so I've installed it for your site.

Regards,
PenciDesign.

RohittSingh replied

3 years ago

Customer Reply

Hi,

Your support is really disgusting. You have removed the Superpage Cache plugin for cloudfare without even knowing the query. Issue was not related to it. What I was expecting and what you guys were suggesting!

By the way, I have resolved the issue by using modifying the below property:

I hope this would be helpful for someone. Thanks for wasting my time, team penci.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

1. Almost the Elementor widget needs to load the CSS and other files similar to the current widget you've used,

2. You can read the document about Mega Menu here: https://soledad.pencidesign.net/soledad-document/#menu

Regards,
PenciDesign.

RohittSingh replied

3 years ago

Customer Reply

Hi,

Can you please suggest me some other widget with similar kind of UI? Or a bit multi menu where I can show.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

The mega content was built from the Elementor, so the AJAX will get all the data of the Elementor Page via AJAX request and show it to the user.

Regards,
PenciDesign.

RohittSingh replied

3 years ago

Customer Reply

Hi,

I did not feel any difference. It is same like it was before. Still, ajax-request is going to load the widget.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Your site running under the LiteSpeed server technology, so I've installed and config the LiteSpeed cache plugin for your site.

Please check.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

RohittSingh replied

3 years ago

Customer Reply

I got your point. But, what is the solution now? Even google is saying URLs mentioned in the menus are not crawlable. So, I cant keep it like this. What would be the fix?

RohittSingh replied

3 years ago

Customer Reply

Thanks for the quick response. My exact issue is related to Mega Menu loading. Will it fix if I will use W3 total cache plugin?

Or you can't tell me something related to the megamenu ajax loading?

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please try to use the W3 Total Cache plugin with the Cloudflare, it will speed up your faster than the plugin you've installed.

Regards,
PenciDesign.

RohittSingh replied

3 years ago

Customer Reply

Yes, I am using below cache plugin to load my website faster.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Have you installed any cache plugins for your site? I've checked, and the menu content loading via AJAX with a little delay.

Regards,
PenciDesign.

RohittSingh started the conversation

3 years ago

Conversation Start

Hello Team Penci,

I have created a mega menu with Penci Blocks using Elementor. My mega menu is taking time to load whenever user hovers. I have not shown any dynamic content.

Can you please let me know who may I disable this?

Inside the elementor, my hierarchy is like:

If there is some efficient method, then do let me know.

Thanks.