Instagram token site not available

Public Ticket #24695

Conversation thread

3 years ago

Customer Reply

Done,

You can close the ticket now.

Thank you for your help.

Jan

3 years ago

Staff Reply

Hi,

Please follow these steps:

1. Please deactivated all the Instagram plugins you've installed,

2. Go to dashboard → Soledad → Connect Instagram: connect with your Instagram account on this page,

3. Navigate to Appearance → Widgets: delete all the current Instagram widgets then re-add them again.

Regards,
PenciDesign.

3 years ago

Conversation Start

Hello, do you know how can I fix the issue with Instagram connection?

When I try to open the page I get an error that I do not have access to the site. And I am the main admin of it.

Thank you for your help.

Jan

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