503 error on many posts | PenciDesign Support

LillaGreen replied

3 years ago

Customer Reply

Thank you sooo much!!!!! I would never have found this alone ... Have a great day! Thank you again :)

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've checked all the links you sent, the problem is that you've inserted the shortcode that renders the infinite loop on the post content, so your server will show the 503 error:

I've removed the following shortcodes, and now your post showing correctly:

[su_posts id="13834" posts_per_page="10" tax_operator="0" order="desc"]
[su_posts id="13700" posts_per_page="10" tax_operator="0" order="desc"]

https://lillagreen.com/things-to-know-before-you-visit-ek-balam-in-mexico/

Please check.

Regards,
PenciDesign.

LillaGreen replied

3 years ago

Customer Reply

Hi! Thank you in advance :) - how can I create a guest login for that?

btw: I was writing yesterday with my webshost support, they were troubleshooting and told me that it is not from their side, and they believe it is one of the pencil plugins that is causing the issue... They were trouble shooting on their end, since I was thinking it is a server problem.

These are the url that are not working since yesterday (before that it was no issue) :

/the-ultimate-guide-to-valladolid-mexico/ /tulum-travel-guide/ /things-you-need-to-know-before-visiting-the-ruins-of-tulum/ /exploring-the-mayan-ruins-of-coba-mexico/ /visiting-uxmal-and-the-pyramid-of-the-magician-yucatan-mexico/ /things-to-know-before-you-visit-ek-balam-in-mexico/ /yucatan-road-trip/

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

LillaGreen started the conversation

3 years ago

Conversation Start

All these links stopped working and I don't know why. These are blog posts. the strange thing is that even when I try to create another post with the same URL I cannot open them. It seems something major happened with the structure, but have no Idea why. I get 503 error when I try to open these post... I hope you can give me a hint where to search for the error.. Thank you

/the-best-things-to-do-in-merida-mexico/ /yucatan-road-trip/ /see-thousands-of-flamingos-in-celestun-mexico/ /is-cancun-worth-a-visit/ /the-ultimate-guide-to-valladolid-mexico/ /tulum-travel-guide/ /things-you-need-to-know-before-visiting-the-ruins-of-tulum/ /exploring-the-mayan-ruins-of-coba-mexico/ /visiting-uxmal-and-the-pyramid-of-the-magician-yucatan-mexico/ /things-to-know-before-you-visit-ek-balam-in-mexico/