.soledad popular posts

Public Ticket #24780

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

You can delete this widget and re-added it again OR install the Clear Cache for Me plugin here: https://wordpress.org/plugins/clear-cache-for-widgets/

Regards,
PenciDesign.

senses replied

3 years ago

Customer Reply

great. How do I clear the widget cache if this happens again?

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

This is a problem with the widget cache content, I've deleted and re-add it again.

Here is the latest screenshot:

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please send me the screenshot of this case.

Regards,
PenciDesign.

senses started the conversation

3 years ago

Conversation Start

We have encountered an issue where, despite deselecting certain categories, posts exclusively belonging to these categories continue to appear in the popular posts section.

Is this a known bug, and what would be the recommended course of action to address it?

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