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Public Ticket #24825

Instgram top bar feed

Conversation thread

leahp22 replied

Customer Reply

it's OK it's working now! Thank you have a nice day xx

leahp22 replied

Customer Reply

Hi there thanks for your reply.

I followed the instructions and it didn't work.

The whole reason I brought the design is for the travel template with the Instagram feed at the top of the page.

Can you fix it? 

PenciDesign Supporter replied

Staff Reply

Hi,

Please Re-update the theme by doing follow the steps below to fix the Insgram issue:

1. Edit the code like in the image below:

jyHKkzW.png

2. In Appearance > Themes > click the update now button to re-update the theme.

Regards,
PenciDesign.

leahp22 replied

Customer Reply

Hi any update on this please?

PenciDesign Supporter replied

Staff Reply

Hi,

There is some problem with the Instagram API, I'm currently working with this bug fixed and send you an update soon.

Regards,
PenciDesign.


leahp22 replied

Customer Reply

Hey, I sent you a private message with the details :) can you help me please? X

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Leah started the conversation

Conversation Start

I have tried to connect the instagram feed to the top of the site. It initially worked and has now stopped working. I reconnected it several time, deleted the widget put the widget back in as per advice in previous posts and it is still not working. What is wrong with it?

Please advise?

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