ERROR IMPORT DEMO DATA | PenciDesign Support

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

When you import the demo content, some menu items may not be imported correctly, which is why the header menu displays as shown in the screenshot you sent.

To resolve this, please go to Appearance → Menus and rearrange all the menu items on that page.

Regards,
PenciDesign.

Ana replied

3 years ago

Customer Reply

But what joke is this? Not seeing the demo content not displaying correctly? I would like the template to install. For that reason alone I have paid.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

After importing the demo content, you should edit the menu items by going to Appearance → Menu: select the "Main Menu" then modify the menu items on this screen.

Regards,
PenciDesign.

Ana replied

3 years ago

Customer Reply

This is the capture of the one that currently exists. Two templates are mixed in it and one can be seen on top of the other. It should look like this: https://demosoledad.pencidesign.net/soledad-production-house-multipurpose/
Above, the menu items are duplicated

Ana replied

3 years ago

Customer Reply

What I attached in the image occurs when installing the "PHOTOGRAPHIE BLOG" template.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please send me the screenshot & take note.

Regards,
PenciDesign.

Ana replied

3 years ago

Customer Reply

It's not working properly. There are two templates overlapping one on top of the other (if you look at the menu everything is duplicated). With these the error is less noticeable, but with the first one I installed (from which I attached a screenshot). It looked all set up. Try installing another template and see for yourself

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've checked your site, here is a screenshot: https://imgur.com/a/8DMJMLs

Your site working properly without any issues.

Please check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you config it.

Regards,
PenciDesign.

Ana started the conversation

3 years ago

Conversation Start

Today I bought the soledad template to be able to install the "demo" "photographie" on it. When I install the template it looks like the attached photo. I have tried to install other templates and none work for me. What am I doing wrong?
The web is empty of content and before installing each test I have uninstalled the previous one.
The last one I tried to install is: solitude-production-house-multipurpose/ and nothing appears in the installation. The web is blank.