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Public Ticket #24854

IG feed

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PenciDesign Supporter replied

Staff Reply

Hi,

Yes. Just re-update the Soledad theme, this problem will be fixed.

Regards,
PenciDesign.


tim-nieuwpoort replied

Customer Reply

Ok, so when I'll update to the latest version the problem will be solved?

PenciDesign Supporter replied

Staff Reply

Hi,

It has already been fixed on the latest files on the ThemeForest, the guide I've written in this reply will force WordPress re-update the Soledad theme to get the new files.

Regards,
PenciDesign.


tim-nieuwpoort replied

Customer Reply

But, will it be fixed in a next update?

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you fix it.

Regards,
PenciDesign.



tim-nieuwpoort replied

Customer Reply

Hi,

I don't understand. I have to downgrade it to a lower version? At the moment I have 8.3.0

Can you tell me why? Is there an issue with the IG token?

PenciDesign Supporter replied

Staff Reply

Hi,

Please Re-update the theme by doing follow the steps below to fix the Insgram issue:

1. Edit the code like in the image below:

jyHKkzW.png

2. In Appearance > Themes > click the update now button to re-update the theme.

Regards,
PenciDesign.

tim-nieuwpoort started the conversation

Conversation Start

Hi,

I am connected to Instagram (token is valid until July 28th), but the feed doesn't show in the footer https://prnt.sc/2UqcuUpuxLEs

Any idea?

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