burattoalberto replied
Customer Reply
Thank you!!!
I will try.
I wish you a great day
Public Ticket #24866
instal
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
If you want to use the custom WordPress theme purchased from ThemeForest, you should use the standalone WordPress.org hosting instead of the WordPress.com
You can read the document detail here: https://www.wpbeginner.com/beginners-guide/self-hosted-wordpress-org-vs-free-wordpress-com-infograph/
Regards,
PenciDesign.
burattoalberto replied
Customer Reply
Yes
PenciDesign Supporter replied
Staff Reply
Hi,
Maybe you're currently using WordPress.com?
Regards,
PenciDesign.
burattoalberto started the conversation
Conversation Start
Dear Sirs,
I purchased the package and tried to follow the instructions.
But WordPress is asking me to upgrade my profile to business by spending €300.
What am I doing wrong?
Thank you.
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