Can't edit header

Public Ticket #24869

Conversation thread

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please try to disable the theme builder on Elementor and all other plugins then check again.

Regards,
PenciDesign.

inklusion replied

3 years ago

Customer Reply

Can you elaborate? I have to do the same for the production site.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've fixed the header builder issue. The problem is that one of your installed plugins has overwritten the header content.

Please check.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I can't debug your issue with just a short message. There are several issues that need to be checked before I can provide you with a final solution. It is recommended that you set up a staging site for development and issue testing purposes.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

inklusion started the conversation

3 years ago

Conversation Start

After moving the site to the final domain, I can no longer edit the header using the Header Builder

I get a 404 error.

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