draxtus replied
Customer Reply
Thanks.
Public Ticket #24906
popup settings
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
In this case, you only need to change the "if(count>3)" to "if(count>2)"
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I've checked your site, you've config the one-time popup showing method so the popup counter doesn't work.
Please check it again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Please download and re-update the file in the attachment.
Regards,
PenciDesign.
draxtus replied
Customer Reply
Sorry, but I think when yo press the "x" and close, never show the popup again. I think this is a problem.
Please help me.
Thanks
draxtus replied
Customer Reply
I see the cookie, but don´t count, press f5 many times.
draxtus replied
Customer Reply
Yes, many browsers, do you works?
Greetings
PenciDesign Supporter replied
Staff Reply
Hi,
Have you cleared all the browser cache?
Regards,
PenciDesign.
draxtus replied
Customer Reply
Ok, thanks, this option its ok?, because don´t see 3 times de popup.Replace the file, and the setup is this.
PenciDesign Supporter replied
Staff Reply
Hi,
1. The file I sent will turn off the popup after 3 times for each user,
2. The custom code I've added also ignores this option, it always turns off the popup after 3 times,
3. I think you should the 3rd party popup plugin listing on this page: https://wordpress.org/plugins/search/popup/
Regards,
PenciDesign.
draxtus replied
Customer Reply
And another question, hoy works this option?
(popup version)
draxtus replied
Customer Reply
Thanks, I replaced it. How set the new option?
I see the same as before.
Greetings
PenciDesign Supporter replied
Staff Reply
Hi,
Please download the attachment file and then upload it to:
wp-content/themes/soledad/js/penci-popup.js
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
I still can't edit the theme files. All files were locked:
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Please also enable the theme file editor or send me the FTP account, I need to modify and upload some updated files to your site.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Please set the account you've sent as an administrator.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you customize it.
Regards,
PenciDesign.
draxtus replied
Customer Reply
It would be very good for when they update it, please. And is it possible to do it by code or another way now?
PenciDesign Supporter replied
Staff Reply
Hi,
Unfortunately, the current version of the Soledad doesn't support this feature.
We'll consider adding this in the future theme update.
Regards,
PenciDesign.
draxtus started the conversation
Conversation Start
How can I configure the popup appears, for example, a maximum of 3 times to the same user per day?
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