diego184 replied
Customer Reply
Thanks
I will try to find another plugin to translate pages
Public Ticket #24983
header builder does not open anymore
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
Have you translated any text using Polylang and included special characters? The issue may arise from Polylang translating certain settings text in the Penci Header Builder, resulting in an incorrect functionality.
To verify this, you can disable the Polylang plugin and recheck the site's behavior.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
diego184 started the conversation
Conversation Start
Good morning,
header builder does not open anymore with Edit with Penci Header Builder and I get this message "A critical error has occurred on your website. Please check the site administrator's mailbox for instructions" but no e-mail has arrived
How can I solve this?
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