matthewmorris replied
Customer Reply
Fantastic, thanks so much for your help and quick response!
Public Ticket #25000
Error message - 'There has been a critical error on this website'
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
The problem is that your site doesn't enable some PHP options, so the theme activates functions showing an error message.
I've fixed it for your site.
Please check.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
matthewmorris started the conversation
Conversation Start
Hi there
During initial setup I get the error "There has been a critical error on this website. Please check your site admin email inbox for instructions."
I've re-installed the latest version of the theme, but still get the error.
I read on a previous post regarding the same problem, and you advise that the install is incomplete. I'm pretty sure I've uploaded the entire them zip file however.
Hope you can help!
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