Udbye7120 replied
Customer Reply
Hi,
Thanks a lot - the issue has been resolved.
Kind regards
Thomas
Public Ticket #25036
Missing recipe in backend
Conversation thread
PenciDesign replied
Staff Reply
Hi,
To fix this issue, please try to do following steps:
1/ Go to Dashboard > Plugins > All Plugins > deactivate & delete the plugin "Penci Review" ( NOT "Penci Recipe" )
2/ Go to Appearance > Install Plugins ( NOT Dashboard > Plugins ) > and re-install the plugin "Penci Review"
3/ Go to edit a post > press Ctrl + F5 sometimes to clear the browsers caching - and it should work fine now.
Best Regards,
PenciDesign
Udbye7120 replied
Customer Reply
Hi,
The recipe section is missing again on all my blog posts in the backend. As you can see in the attached file the recipe-section with on the input fields is blank.
The recipe plugin is active and has not been deactivated.
Please help.
Thanks, Thomas
Udbye7120 replied
Customer Reply
Hi,
Thanks a lot - the issue has been fixed :-)
Regards,
Thomas
PenciDesign Supporter replied
Staff Reply
Hi,
I've fixed this issue, please clear all the caches and check again.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Udbye7120 started the conversation
Conversation Start
Hi,
After having updated the Soledad theme to the latest version, the recipe section is missing on all my blog posts in the backend. As you can see in the attached file the recipe-section with on the input fields is blank.
The recipe plugin is active and has not been deactivated.
Please help.
Thanks,
Thomas
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