showing error : purchase code invalid

Public Ticket #25092

showing error : purchase code invalid

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi @kokiwie,

Please create a new private ticket with your site information.

I'll check and help you activate it.

Regards,
PenciDesign.

kokiwie replied

2 years ago

Customer Reply

Hi, I am having a similar issue. I am also about to upload my website to new domain as my brand has changed, so I want to transfer the theme to the new domain. It will be the same website but it will have a different URL, can you please help with this. I will still be using the theme for only 1 website.

Ankush replied

3 years ago

Customer Reply

thanks

its working now

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've activated your site.

Please check.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please send me the purchase code and site URL you need to activate.

Regards,
PenciDesign.

Ankush started the conversation

3 years ago

Conversation Start

I have purchased couple of licenses so that I can use it on my 2 websites.

one started working but the other one is showing "INVALID CODE"

I used both the codes properly & differently.

Want to join this conversation or access attachments? Sign in first.