PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Public Ticket #25099
Bugs on add to cart and clicking Cart button
Conversation thread
imalgo replied
Customer Reply
Hello, Thank you for the reply. It worked. However, still when you click on the cart on head bar, on the right, it does not redirect to the cart. Can you help? Thank you
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → WooCommerce → Single Product: turn on the "Disable Single Product Ajax Add to Cart" option.
Regards,
PenciDesign.
imalgo replied
Customer Reply
Moreover, from iPhone (both safari and Chrome), when you click "add to cart" the screen is just BLOCKED (not scrolling anymore).
it's really basic feature for an ecommerce and is not working!! Please it's urgent!! Customers cannot buy in todays' big event!
imalgo started the conversation
Conversation Start
Hello,
the theme has been updated to the last version.
However,
1. enter the product https://wloskiedomy.pl/product/ebook-domy-za-1-euro/ when you click add to cart you get a message that the cart is empty and the cart icon (top right) still shows 0. We want to go directly to the Cart but it is also NOT working.
3. then we try to go to the cart manually by clicking the icon on the top right, but it is not working (nothing happens)
4. Then if we try to go to the cart manually https://wloskiedomy.pl/cart/ you can see many errors
We have a big public launch at 2pm CEST.
Please make work the automatic redirect to the cart when you click add to cart and also that cart icon click works!
Please help!!
Thanks
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