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Public Ticket #2513

POOR IMAGE QUALITY

Conversation thread

PenciDesign replied

Staff Reply

Hi,

I see the images display on your homepage finesmile.png

Best Regards,

PenciDesign

ofthisplanet replied

Customer Reply

And the resolution upgrade to featured images on the homepage?

PenciDesign replied

Staff Reply

Hi,

All the images need to crop to make sure it display good for all your layouts/spaces on your site and currently this theme doesn't supports options for no-crop the images on the Blocks.

Best Regards,

PenciDesign

ofthisplanet replied

Customer Reply

Any update on how to bring up the resolution on the feature images pulled into the home page and to stop the cropping of them?

ofthisplanet replied

Customer Reply

I appreciate the help on this. I believe this is addressing resolution, but not the fact that the images are being cropped when pulled into the block.

PenciDesign replied

Staff Reply

Hi,

You've access wrong places. Please check again the image I sent. Go to Plugins > Editor -    NOT  - Appearance > Editor

Best Regards,

PenciDesign

ofthisplanet replied

Customer Reply

Interesting. My editor shows PenNews and not Penci Framework. I just want my featured images on the home page (double current size) to show are high quality without degradation.

PenciDesign replied

Staff Reply

Hi,

\

I comfirm it's screenshot for this theme - we have taken it from your dashboard. Let's find the correct file and edit it like the way you want.

\

Best Regards,

\

PenciDesign

ofthisplanet replied

Customer Reply

It looks like this is screenshot is for another theme. 

PenciDesign replied

Staff Reply

Hi,

\

To do that, please change this code to the image size you want. Here is the list image sizes for PenNews - one size in a line:

\
\
penci-thumb-480-645\
penci-thumb-480-480\
penci-thumb-480-320\
penci-thumb-280-376\
penci-thumb-280-186\
penci-thumb-280-280\
penci-thumb-760-570\
penci-thumb-1920-auto\
penci-thumb-960-auto\
penci-thumb-auto-400\
penci-masonry-thumb\
\ \

Best Regards,

\

PenciDesign

ofthisplanet replied

Customer Reply

Can you provide me the steps on how to optimize for future reference?

My issue is that the color of the photo itself is completely desaturated based on the export from Photoshop.

PenciDesign replied

Staff Reply

Hi,

I did it - now it's display better more images - you shouldn't increase it more because it will make your site slower.

Best Regards,

PenciDesign

ofthisplanet replied

Customer Reply

Can you optimize more?

PenciDesign replied

Staff Reply

Hi,

I did increase it up for you.

Best Regards,

PenciDesign

ofthisplanet started the conversation

Conversation Start

On the main feed, the image quality is below standard and is very fuzzy. Advice?

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