Customize is not working

Public Ticket #25213

Conversation thread

pabloliquidar replied

3 years ago

Customer Reply

Thank you very much! It is working now :)

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've fixed the customizer loading issue by re-install the WordPress core files.

Please check.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please also send me your site URL.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

pabloliquidar started the conversation

3 years ago

Conversation Start

Hey. After theme installation and importing demo “iOS tips” customizer is not working for me. It is just not loading. Here is a screenshot: https://imgur.com/a/M9ZKobf I have waited few minutes but without any results. Should I wait for update of theme or something? Thanks

PS. If I delete imported demo via demo importer plugin, then everything works fine in customizer

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