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Public Ticket #25423

Penci Review plugin

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

I clear browser cache, i clear site cache but not works

user of my site display wrong

Just a case my last review HOT TENTACLES SHOOTER - RECENSIONE - Playretro.it , problems :

1 - i put descrizion on the box : if i save this are not visible because are white ( like in the pix i send in post https://pencidesign.ticksy.com/ticket/3420942/#

2- if i put the vote and save its dissappear like was deleted

3- there is problem space ont he box , its start with "      " space

4- google search console give error now on review

i'll ask u if can downgrade to 3.0 'till u fix all

PenciDesign Supporter replied

Staff Reply

Hi,

Please clear your browser's cache and check again. The message is displaying correctly on my end.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

dear

i see 

PenciDesign replied privately

but not see the reply

littlepellizza replied

Customer Reply

dear penci its possible to have older version so i can overwrite by ftp?

littlepellizza replied

Customer Reply

i discovered that txt is not dissappeared in the box but just invisile

If mark with mouse and clik right button i see that i can search with google

please fix this plug in!

PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

i see a big bug in update


all vote boxes  of my review was deleted! ( see the pix )

this is a weird weird thing

help!

littlepellizza replied

Customer Reply

what's news in penci review 3.1 ?

Solor replied

Customer Reply

Thanks I resolved the question

PenciDesign Supporter replied

Staff Reply

Hi,

The Penci Review content box only showing on the post editor screen, please exit the Elementor mode and then edit it like the screenshot below:

QtLcm2u.png

Regards,
PenciDesign.


Solor started the conversation

Conversation Start

Hi, 

I have installed the penci review plugin, and I'm using elementor. When i'm in a post article I can't see where is the option to add a box of reviews o this plugin how to add to a post.

I search a lot but i only found the customize options, but no how to insert in the body of the post

How I can do that?

Thanks

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