Hi,
You can request a refund by following this link: https://themeforest.net/refund_requests/new
My leader will check and respond via email.
Regards,
PenciDesign.
I have already done everything you said, I had already deleted cookies and tried again before and nothing had changed. Just for you, I deleted cookies once again and tried again and nothing changed. I can't work like this.
I think you guys should stop messing around and I'll ask for a refund, what do you think?
Hi,
I've edited your homepage, config the cache plugin, add new ads spot for the mobile only, here is the latest result on my devices: https://imgur.com/a/5eNHw24
Please clear all the browser caches and check again.
Regards,
PenciDesign.
I did everything you said, you can check, nothing has changed. Sir, I am someone who understands scripts and templates. So this is not the first time I have entered this sector, but this is the first time I have encountered this problem.
Hi,
I've checked all the Elementor pages on your site, the problem is that you've inserted the full-page HTML structure to your site, so the ads can't detect and insert properly, here is the screenshot:
You need to remove all the HTML, HEAD, and BODY HTML tags.
Regards,
PenciDesign.
https://imgur.com/a/73CBmiX The ad code you sent has nothing to do with Google Ads. This is an ad code belonging to Adsterra.
Google Adsense does not have such an ad model.
Google Adsense's ad spot
https://newsheadline.net/ There should be a fixed ad in the form of a banner in the Mobile Header, but there is only a white space in the area where it is located. No ads
Hi,
Have you cleared all the caches and checked again on the mobile devices? The problem is that Google doesn't deliver the ad banner to your site. You can use this tool to check the exact problem: https://support.google.com/google-ads/answer/148778?hl=en&sjid=7777738413202553326-AP
The ads banner/popup/content showing correctly on my devices: https://imgur.com/a/73CBmiX
Regards,
PenciDesign.
I strongly disagree with what you said. This is the first time in my life that I have encountered such a problem. I have many websites registered with Google Adsense and all of them except your template have ads on mobile. For example: https://pixshot.ai/
And there is no such support unit at Google. The problem stems from your template. There are 2 formulas, either refund my money and I will return the template to you. or solve the problem. I expect some effort from you.
Hi,
About the ads display, I recommend you should contact the Google Ads Supporter because it was handled and managed by Google. Soledad theme can't modify any data.
Regards,
PenciDesign.
Hello. I did exactly what you said and shared screenshots with you, but the problem still persists. The ads are not appearing.
Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media only screen and (max-width: 767px) {
.adsbygoogle {
width: 100%;
min-height: 400px;
position: static !important;
}
}Resource: https://support.google.com/adsense/answer/9183363?hl=en
Regards,
PenciDesign.
Hi,
Please send me the code you've added to the mobile. I'll check and then send you a custom CSS code.
Regards,
PenciDesign.
Hi,
Please follow the document at this link to understand how to config the Google Adsense Auto Ads correctly: https://support.google.com/adsense/answer/12626543?hl=en
Regards,
PenciDesign.
Please teach me as soon as possible how I can place adsense ad codes, especially in the mobile template, without damaging the template of the website.
I especially want to add a mobile banner to the header section at the top before the post. I can't get any income.
Hi,
The problem is that the script you've inserted contains the error, so the Elementor can't work correctly.
Please try to remove this script and check again.
Regards,
PenciDesign.
Hi,
I've fixed this issue for your site.
The problem is that some plugin doesn't compatible with PHP version 8.1, you should downgrade the PHP on your server to 8.0.x
Regards,
PenciDesign.
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Sorry once more. I was trying to configure something on the template, but now I am facing this issue and the template looks worse. How can I fix it?
Hi,
Please go to dashboard → Elenentor → Settings → Features: disable the following features:
- Global Style Guide
- Nested Elements
- Flexbox Container
- Grid Container
Save changes and check again.
Regards,
PenciDesign.
Hi. I can't modify anything with elementor + I am trying to configure something via customise but it's not change anyting on the template. Espicially Header and Footer Section.
PLUS
I want to delete ''Check out this article'' Sentence when the share a tweet or post on social medias.
+
The posts that I have made even though they are not political are shared under the Politics tag on the left sidebar. I want to change it to Recent Post or Recent.
I also want the popular news in that category to be listed in the section that says Archive on the Post page.
For now, I want your help to solve these problems, but my questions are not over yet.
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