hmontilla replied
Customer Reply
Thank you very much. Excellent product and excellent support.
Public Ticket #2557
Demo Data - BitcoinNews
Conversation thread
PenciDesign replied
Staff Reply
Hi,
1/ Because your config is wrong. I tried and it working fine.
2/ Ok.
3/ I fixed it help you. It's a widget from Appearance > Widgets > "Footer Column #1", "Footer Column #2", "Footer Column #3", "Footer Column #4"
4/ I see it still display fine: http://prntscr.com/jclweo
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
I can't login to your admin by use the info you sent me.
Please check it careful again and send it for me.
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
Thank you for loving our theme and your great words.
Please send me your admin url and admin account ( username and password ). I will take it a look help you.
Best Regards,
PenciDesign
hmontilla started the conversation
Conversation Start
Hello PenDesign,
\Very happy with the theme and the work you guys do but I'm having some issues with my theme.
\I installed the theme with no issue whatsoever, then I proceed to install the plugins, I'm not completely sure but I think I saw 12 plugins counting in the installation but only have 11 installed. I'm going to attach some images along with the following list of issues.
\1. The main carousel at the top of the page is not working
\2. There is a space in the "Block Chain News" section that is not suppose to be there. (SOLVED)
\3. The footer has 4 column activated but only shows 3. Featured News is not there.
\4. When I try to go the Plug-in section, shows me an error telling me that I'm not allowed to access that page.
\I try to solve or figure out what was happening before open the ticket but I can't find anything to solve this issues.
\Thanks in advanced.
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