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Public Ticket #25575

Optimized and now mobile wont load

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

All the code you've added to the wp-config.php will be saved and never lost after updating to the latest version.

Regards,
PenciDesign.


brendahanson92 replied

Customer Reply

okay panic over

its fine now.

should i re-add that again in the future when WP updates?

brendahanson92 replied

Customer Reply

Yeah can you tell me where that file is theres too many to look through

brendahanson92 replied

Customer Reply

I should probably create a child theme then somehow yes? Once I edit this file, won't there be problems in the future when the theme itself gets updated? I'm not 100% sure where this file is located but ill find it

PenciDesign Supporter replied

Staff Reply

Hi,

Please open the wp-config.php file, and add the following content on the top of the file:

set_time_limit(3000);
define( 'WP_MEMORY_LIMIT', '1204M' );

Regards,
PenciDesign.

brendahanson92 replied

Customer Reply

Oh no it's the entire site in general.

The only reason why I can see my website on my laptop is because i am logged into it on chrome.

However, when I use firefox, where I am not logged into my WP account, it is also blank.

Ohhhhh noooo haha

brendahanson92 started the conversation

Conversation Start

Hi,

I followed the steps for optimizing speed and, on my laptop, tested it on a speedtest website and received a great score. However, it will not load my website on mobile now whatsoever. I've cleared my cache on the website itself and my mobile browsers history/cookies etc and it's still not doing anything. it's completely white, no error codes, just blank. Not sure if this is related or maybe it's my phone sorry

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