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Public Ticket #25588

Issue with Header

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, the header comes from the Ultimate Addons for Elementor plugin.

Please check this plugin settings and disable all the custom header you've created.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check it.

Regards,
PenciDesign.



paulotravels replied

Customer Reply

Sorry sir. I didn't have any header/footer templates created. 
The menu I have currently on the website is the Navigation Menu from Elementor.

PenciDesign Supporter replied

Staff Reply

Hi,

Please make sure you've disabled the Elementor header by going to dashboard → Templates → Theme Builder → deleted/deactivated the Header/Footer on this page.

Regards,
PenciDesign.


paulotravels started the conversation

Conversation Start

Hello there. I've created a new Header but I can't put it into the website template I created with Elementor. 
The template obviously has all tools by Penci but there is something wrong that I can't connect the new header I created to my new homepage. 
screenshots are attached. 

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