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Public Ticket #25635

Issues with the new version

Conversation thread

Jan replied

Customer Reply

Hi and thank you for your help. You can close the ticket now.

Jan

PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed the Instagram connection issue on the current version you've installed.

You can update to the latest version of Soledad later without any issue.

Regards,
PenciDesign.



PenciDesign Supporter replied

Staff Reply

Hi,

I've fixed the Instagram, please try to re-connect to your Instagram account and then check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.



Jan started the conversation

Conversation Start

Hello, I have tried to update the Soledad theme to the latest version but I got some issues. 

1. The new version has skipped and changed some content - header issues with showing the blank Soledad logo, change in fonts and graphic elements, and also moved sections of the website. 

2. After I switched back to the old version the IG widget on the homepage doesn't work.

Could you please let me know how to fix the issues? Should I keep the old version and try to reconnect the IG? 

Thank you for your help.

Jan 

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