Instagram Feed | PenciDesign Support

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

Please read the document at this link to understand how to customize the spacing of the Elementor section: https://elementor.com/help/create-space-with-padding-and-margin/

Regards,
PenciDesign.

iedyweb replied

3 years ago

Customer Reply

Thank you very much, by the way, before the block where the Travel News image appears, Latest news, and editor's pick, there is a very large space between one block and another.

How do I remove that space?

I would also like to put the word By next to my author name in the same color please.

Thank you so much.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I've checked your site and cleared all the caches, the Instagram feed showing correctly like the screenshot below:

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I'm online now.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I need to log in to your site to debug this issue, so please temporarily disable the firewall plugin.

Regards,
PenciDesign.

iedyweb replied

3 years ago

Customer Reply

Good afternoon, in this case, what should I do to solve the problem that occurs with the Instagram Feed? Thank you so much.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

I can't be logged in because the Wordfence plugin has blocked my IP.

Regards,
PenciDesign.

PenciDesign Supporter replied

3 years ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

iedyweb started the conversation

3 years ago

Conversation Start

Good afternoon, I want to add Instagram to HOME using Elementor, but when I put it, it tells me that I have to connect my Instagram account, but it is already connected.

I've even tried to reconnect it, but at the moment I'm doing the procedure it takes me out of Instagram and returns me to my blog where I get a message that it's already connected.

I also deleted the APP in the authorized APP section on Instagram, I redo the whole procedure and it takes me out of Instagram again, and it returns me to my blog, and the message that it is already connected appears again, I try to add the widget and it tells me that I must first connect my Instagram account.

Thanks for the help.