Skip to content
Public Ticket #25734

Drag to Focus Crop

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to dashboard → Media → Library: select the photo you want to set the focus on this page.

Regards,
PenciDesign.


Lukasz Ropczynski replied

Customer Reply

I can't find this function. Where exactly to click in the panel to make this option appear?

I go into every photo in the photo library and there's no crop viewfinder there.

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked your site, and all the features of the Penci Smart Thumbnail working correctly, here is the screenshot:

Screen-Shot-2023-08-17-at-11-19-24-PM.png

Please clear all the browser caches and check again.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

Please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check it.

Regards,
PenciDesign.



Lukasz Ropczynski replied

Customer Reply

Please write from where in the panel you want the screen.

In the previous theme, I went to the "Image Library" and edited the photo. There was a "viewfinder" that I set what should be visible on the thumbnail of the photo.

PenciDesign Supporter replied

Staff Reply

Hi,

The problem is not related to the PHP version, maybe one of the JS files has a conflict with the focus function.  Please send me the full screenshot of this issue.

Regards,
PenciDesign.


Lukasz Ropczynski started the conversation

Conversation Start

Hi,

Sorry for asking questions all the time. Tomorrow I'm leaving on another trip and you will finally rest from me ;)

The website is practically ready: https://www.kierunekwlochy.pl

The last question. Why can't I move with the "Drag to Focus Crop" arrow? I checked on php 8.0 and php 8.1. On each version, it does not crop the thumbnail of the image.

Regards,
Lucas

Want to join this conversation or access attachments? Sign in first.