PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → Logo and Header Options → uncheck the "Disable Header Search" option.
Regards,
PenciDesign.
Public Ticket #25790
editing theme menu
Conversation thread
fcteddy replied
Customer Reply
Thanks.
PenciDesign Supporter replied
Staff Reply
Hi,
I've checked your site on my browser but haven't found any issues. Here is a screen recorder screen: https://streamable.com/mo1o0b
You should check it on the private mode without any browser addons.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
fcteddy replied
Customer Reply
i have tried with firefox, microsoft edge and the same problem
PenciDesign Supporter replied
Staff Reply
Hi,
This is an issue with the browser. Please try to disable all the browser extensions or check again in private/incognito mode.
Regards,
PenciDesign.
fcteddy replied
Customer Reply
i have uploaded a video. a screenshot does not help.
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me the full screenshot of this issue.
Regards,
PenciDesign.
fcteddy started the conversation
Conversation Start
hello
when i try to edit theme menu, the page is unresponsive for 5-10 seconds.
this happens every time i try to make a change or browse trough editing menu of theme.
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