PenciDesign replied
Staff Reply
Hi,
Yeah, you need to upload the theme first before importing the settings.
Best Regards,
PenciDesign
Public Ticket #2585
Missing Author
Conversation thread
airvibez replied
Customer Reply
Please am i supposed to upload the theme on the new site before importing the old one setting?
PenciDesign replied
Staff Reply
That's the problems - because I didn't see that - so I can't find what's problems.
I checked it 5-6 times before and I didn't get this issue. I think your network connection is problems, do you sure your network connection is stable?
Best Regards,
PenciDesign
airvibez replied
Customer Reply
Sir this doesn't come out frequently, it comes out at least 7 times in 50 homepage views. I didn't forge it. At least I sent it as screenshot.
PenciDesign replied
Staff Reply
Hi,
Here is my checked - have you check google page speed on anonymous browser?
That's why I said with you I didn't see it.
Best Regards,
PenciDesign
airvibez replied
Customer Reply
In my previous post, I reported about enountering SKIP CONTENT in your theme while trying to access my blog. You refuted the possibility. Today, I am here with the evidence to back up my previous claim which could be found in my previous report under complain classified as 2. I have a screenshot from Google PageSpeed Insight which awesomely display the issues on the mobile view. Kindly examine the image attached to witness the SKIP CONTENT issues at the top side of my blog.
PenciDesign replied
Staff Reply
Hi,
1/ Please check this video tutorial to know how to do that.
2/ I checked your site and I didn't see that. Also, this theme doesn't makes that feature - so, I'm sure this issue come from a plugin you're using. Maybe you need to check again with your plugins to find what's plugin caused this issue.
3/ Yeah, sure - this theme is optimized for SEO as you can see everything data on your site is validated for search engines, this theme also makes a lot of things better with other sites for search engines
Best Regards,
PenciDesign
airvibez replied
Customer Reply
Thank you very much, I so much appreciate.
PenciDesign replied
Staff Reply
Hi,
You can control it via Appearance > Widgets > drag & drop widget "Custom HTML" to "Right Sidebar" or "Left Sidebar" and put your ads code there.
For latest posts, you can drag & drop widgets "PenNews: Block 6" or "PenNews: Block 23" or another block ( based on what's layout you want use for latest posts )
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
Thank you for your feedback. We're working on new update and we will try our best to release it soon.
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
\We're sorry if you have issues with our theme.
\1/ About Facebook, this issue caused by Facebook has changed API recently - we're working on this to fixed it and we will release a new update soon for fixed it.
\2/ Like I checked on structured data testing tool from google:
\On your single posts page: https://search.google.com/structured-data/testing-tool?hl=en#url=https%3A%2F%2Fzulusound.co.za%2Fchristina-aguilera-announces-new-album-artwork-tracklist-release-date%2F
\It's not missing author - you can see here
\On the homepage - It's really missing author because some layouts doesn't support display author ( some position you did hide the author )
\Check this images:
\ \ \Hmm, yeah, our bad when we do not think of this case. Please bear with this issue in this time. We will release a new update soon to fixed all this issues.
We will try our best to release a new update in less than next 10 days.
\Sorry you for all the inconvenience you encounter with our theme
Best Regards,
\PenciDesign
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