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Public Ticket #25962

Some problems on the site

Conversation thread

Lukasz Ropczynski replied

Customer Reply

Please do not change anything in the page speed settings for now.

Please consider whether it is possible to update the theme so that the theme on your website (DEMO) passes the google speed test.

PenciDesign Supporter replied

Staff Reply

Hi,

Please wait for me to re-check and config this site again.

Regards,
PenciDesign.


Lukasz Ropczynski replied

Customer Reply

Thank you for your help!!! :)

Indeed, there is a clear change in the google scores.

However, the main problem remained. A high Cumulative Layout Shift (CLS) gives me the message: "Basic Internet Score Evaluation: Failed".

See the screenshots. Unfortunately, it's in Polish, but at the top you can see the red inscription "not counted".

I also checked your Soledad demo, Travel 3 theme. Also in google test it has "failed" in red (screen number 2).

PenciDesign Supporter replied

Staff Reply

Hi,

I've config the PageSpeed Optimization options for your site.

Please check again.

Regards,
PenciDesign.


Lukasz Ropczynski replied

Customer Reply

Thank you. This is really a very serious matter.

Due to high CLS all my pages are marked as "low value" and dropped in google. See the attached screenshot from Google Search Console.

It all started with a theme change.

PenciDesign Supporter replied

Staff Reply

Hi,

Please wait for me to check your site and update this ticket as soon as possible.

Regards,
PenciDesign.


Lukasz Ropczynski replied

Customer Reply

I am asking for urgent help. I'm waiting for the second day. My google rankings dropped a lot because of this error.

PenciDesign Supporter replied

Staff Reply

Hi,

1. Please send me your WordPress admin account. I'll log in and try to help you check the CLS issues,

2. You can add the topbar to the mobile by going to the dashboard → Header Builder: click the "Edit with the Penci Header Builder":

1RyqQA9.png

3. Go to Appearance → Customize → Quick Text Translations: translate all the theme text on this section.

Regards,
PenciDesign.

Lukasz Ropczynski started the conversation

Conversation Start

Good morning,

I have some problems on the site:

1. A problem with CLS has appeared in Google Search Console for 2 days (I attach a screenshot). I don't know what could have gone wrong. However, the website immediately fell in Google by 3-4 positions under each phrase.

2. Dark gray menu bar (at the very top of the page), I want to enable it also on the mobile version. How to do it?

3. How to translate missing buttons from the home page, for example "Read more", "Search", etc.?

Regards,
Lucas

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