unable to update

Public Ticket #26136

Conversation thread

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

I've installed the Envato Market plugin for your site.

Regards,
PenciDesign.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.

curiouscyn replied

2 years ago

Customer Reply

The plugin that downloads to my laptop, will not upload to wordpress.

PenciDesign Supporter replied

2 years ago

Staff Reply

Hi,

Please download the plugin file and follow the document at this link: https://www.envato.com/lp/market-plugin/

Regards,
PenciDesign.

curiouscyn started the conversation

2 years ago

Conversation Start

I cannot upload the Envato plugin because it doesn't download as a zip file.

Cynthia

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