senses replied
Customer Reply
Now it works. Thanks!
Public Ticket #26247
Unwanted space / tabs in review fields?
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
Please download the update plugin in the attachment area.
Regards,
PenciDesign.
senses replied
Customer Reply
Any updates?
PenciDesign Supporter replied
Staff Reply
Hi,
Please wait for me to re-check it on another site and then send you an update soon.
Regards,
PenciDesign.
senses replied
Customer Reply
I updated to your new version (3.2). Cleared cache on site, and on local browser and opened a private window. Still same error.
PenciDesign Supporter replied
Staff Reply
Hi,
I've force clear all the cache of your site.
Please make sure you've cleared all the browser cache or check it again on the PRIVATE/ICOGNITO mode.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Here is screenshot of my browser:
Regards,
PenciDesign.
senses replied
Customer Reply
Cached cleared and checked with two different browsers. Still same problem
PenciDesign Supporter replied
Staff Reply
Hi,
I've fixed this issue.
Please clear your browser's cache and then recheck.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Regards,
PenciDesign.
senses started the conversation
Conversation Start
When going back to edit a saved post that contains a review, some of the fields (for example Review Title for Point 1: or Goods / Bads) contains a number of unwanted tabs. See attached screenshot.
How to solve this? It is very annoying for our writers that have to remove all tabs that is added when editing a post.
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