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Public Ticket #26248

I created menu bar with element

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Please send me the screenshot and take note. I'll check and then help you create it.

Regards,
PenciDesign.


PaxosMagazine replied

Customer Reply

the footer also comes off please help me keep both with the moving bar I created with elementor...

PaxosMagazine replied

Customer Reply

I saw that but I want the bar I put back in to remain without removing the header now it disappeared again when I added the menu bar again how can I get both and why does it then delete itself?

PenciDesign Supporter replied

Staff Reply

Hi,

I've edited your site by going to the dashboard → Elementor → Theme Builder → disabling all the Header/Footer builder elements on this page, now your site working correctly.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.


PaxosMagazine replied

Customer Reply

I added this to elementor to make you understand and have this little menu bar that is to be finished to edit the problem that then I disappear header with the site logo

PaxosMagazine replied

Customer Reply

where can I find this setting?

PenciDesign Supporter replied

Staff Reply

Hi,

About this issue, please make sure you've disable the Elementor Theme Builder elements and check again.

Regards,
PenciDesign.

PaxosMagazine started the conversation

Conversation Start

I created the mobile menu bar for shortcuts with elementor and still have to finish it, but the header has disappeared and I don't know how to get it back.

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