Activating theme - API Error | PenciDesign Support

Public Ticket #2625

Activating theme - API Error

Conversation thread

PenciDesign replied

8 years ago

Staff Reply

Hi,

Seem it's issues from your hosting - because when I access to your plugins page - it appears the same:

http://34.251.246.196/wp-admin/plugin-install.php

So, please contact with your hosting provider and ask them about this.

Best Regards,

PenciDesign

wishibam replied

8 years ago

Customer Reply

Awsome ! Thank you very much.

Two things left : wheni try to import from > tools > import > Live Journal >> Installation failed: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

Second : when i try to install plugins like contact form or Mailchimp; it says something went wrong...

Could you please help me ?

Thank you very much !!

PenciDesign replied

8 years ago

Staff Reply

Hi,

Seem it's issues from Envato API. Please try again after. If after some hours, it still doesn't work. Let's send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.

Best Regards,

PenciDesign

wishibam started the conversation

8 years ago

Conversation Start

Hi i just bought the theme. When i want to activate it, it says API Error. Could you please help me to activate it ?

Thanks

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