Featured image/menu

Public Ticket #2630

Conversation thread

8 years ago

Customer Reply

thank you.

That did it.

8 years ago

Staff Reply

Hmm, strange. Ok, if so, please go to Customize > Single Options > and check to "Disable Lazy Load Images on Single Posts" and try it again.

Best Regards,

PenciDesign

8 years ago

Customer Reply

I followed your direction, and still have that problem.

8 years ago

Staff Reply

Hi,

Please try go to Customize > General Options > and un-check on "Enable Retina" > after that, check it again.

This theme supports retina from itself, so you don't need to use that option anymore - that option will removed soon.

Best Regards,

PenciDesign

8 years ago

Customer Reply

Yes, the images are loading OK, but featured image.

The image that is on the top right under the header.

I just tested it on a different browser and I get the same results.

You can see it on the attachment that I sent.

8 years ago

Staff Reply

Hi,

I still can see your images loading fine on tablet & mobile. Please check your site on anonymous browser to get correct results.

Best Regards,

PenciDesign

8 years ago

Conversation Start

Hello,

For some reason featured image is not loading properly on iPad and mobile.

Also the menu cannot be clicked on In the post.

Please let me know how can I fix it.

thank you.

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