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Public Ticket #26303

Penci Review Values are Removed

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi @littlepellizza,

Please create a new private ticket about this issue. I'll check and help you fix it.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

seems ok

I take this opportunity to ask you 2 things
1- the rating on homepage thumbnail have no background, so sometimes it's not visible (depend on image). May Overlay or add background? ( see pix )

1- it's possible to have the rating into the image at the top in article section?

thx

PenciDesign Supporter replied

Staff Reply

Hi,

Some blank spacing still showing because you've saved it in the previous time.

Please try to remove it and then save it again.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

i have bettere checked after post of imabeeinmybonnet , again some schemes that i use like game and movie


on film

description and box 5 up have space

on game

description and box 6 upper have space

so there is some issues still

imabeeinmybonnet Paula replied

Customer Reply

Hi,

I have cleared the browser cache for the past week. I've attached the screenshots I have taken. 

Thanks!

PenciDesign Supporter replied

Staff Reply

Hi @imabeeinmybonnet,

Have you cleared all the browser cache? Please send me the screenshot of your issue.

Regards,
PenciDesign.


imabeeinmybonnet Paula replied

Customer Reply

Hi,

I uploaded the new version but there are still issues from my side. Book description, Number of Pages, Book Title, basically those under the Review Item Schema are not being displayed in the review. There are still white spaces in the Review Title but at least they're not wiped off now. 

Thanks.

littlepellizza replied

Customer Reply

Hope u relase soon a version that support

-decimal  ( 6.1 6.2 6.3 etc.. )

- free final vote

I have asked several times these 2 feautures, hope u add soon

littlepellizza replied

Customer Reply

seems fine now

PenciDesign Supporter replied

Staff Reply

Hi,

Here is the updated version of the Penci Review plugin.

Regards,
PenciDesign.


littlepellizza replied

Customer Reply

thx hope u'll send the fix as soon as possible!

we'll wait!

PenciDesign Supporter replied

Staff Reply

Hi,

This is a small issue of the HTML format, we'll check and send you a quick update as soon as possible.

Regards,
PenciDesign.


imabeeinmybonnet Paula replied

Customer Reply

Hi,

As what littlepellizza replied below, it doesn't work. I'm still seeing the same issues. I added back some values in the review (e.g. Setting in Review Point 3, author, book description) and updated the post. For some reason, the values got removed in the Preview so I updated the values back. You can see in my 2nd attachment that the trailing issues are still there, and if you don't clear the trailing spaces, it seems that it retains the old values in the field (look at the 3rd review point, it has the new value of Logic but it has the other Setting). After I saved the post, I exited and then checked the post again. The values are removed. 

Thanks.

littlepellizza replied

Customer Reply

update

but nothing change the problems remain.

i clear site cache

i clear browser cache

PenciDesign Supporter replied

Staff Reply

Hi,

Please download the Penci Review in the attachment file then update it on your site.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.


imabeeinmybonnet Paula replied

Customer Reply

Hi,

I'm not sure if the pictures that I pasted can be viewed, but I've added them as an attachment instead.  I've also added 1 more issue that I noticed, where the book description/format/number of pages etc. are not displayed. 

Thanks!

imabeeinmybonnet Paula started the conversation

Conversation Start

Hi,

I created a test post for a book review. I noticed a few issues.

1. Trailing spaces in the Review Titles - This can be white space before or after the titles.

2. Trailing spaces in the Good/Bad section which causes an extra blank line to be shown in the final review - Similar to the above, this can be before or after each line.

3. After exiting, when going to edit the post, the entries are deleted off except for some values. - Note that I didn’t make any changes and didn’t update the post, but the review got updated. I just pressed the reload in the preview tab.

Please advise, thanks!

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