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Public Ticket #26501

404 errors

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

The MailPoet paid subscription doesn't conflict with the Newsletter Signup Form.

Regards,
PenciDesign.


Gene Fernandez replied

Customer Reply

Thank you, I've deactivated my free MailPoet plug in for now until I re-evaluate all options.  Do you know if the MailPoet paid subscription plugin is known to have any conflicts with the native Soledad theme "Newsletter Signup Form"?

PenciDesign Supporter replied

Staff Reply

Hi,

I've checked the link you sent, this is an error of the Mailpoet plugin.

You should contact the Mailpoet supporter to get an effiency solution.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

I have resolved this issue by updating the permalink settings on your site. If the problem continues to persist, please provide me with the confirmation URL.

Regards,
PenciDesign.


PenciDesign Supporter replied

Staff Reply

Hi,

For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.

Regards,
PenciDesign.


Gene Fernandez started the conversation

Conversation Start

I'm using the "Bookmark Subscription Management" function native to the Soledad Vintage Blog theme however, my users are getting a 404 error when they receive an email to "confirm their subscription"?  I also have MailPoet plug in installed - could this be creating a conflict?  Should I deactivate the MailPoet plug in?   thanks.

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