jananigadu replied
Customer Reply
I renewed the license. Need your support and placed ticket 3516728. Please prioritize
Public Ticket #26586
Speed Optimization
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi @jananigadu,
Please renew the item support then create a new private ticket with the WordPress admin account. I'll check and help you resolved this issue.
Regards,
PenciDesign.
jananigadu replied
Customer Reply
Hi Team,
I am facing the same issue. After enabling critical css, its giving me 500. Please let me know how to resolve it. My support is expired.
thisworldiswide replied
Customer Reply
Seems to work, thanks a lot!
PenciDesign Supporter replied
Staff Reply
Hi,
I've fixed your site issue by adding the custom content to the wp-config.php file.
Please clear your browser's cache and then recheck.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Regards,
PenciDesign.
thisworldiswide started the conversation
Conversation Start
Hello everyone,
I think I need help. I customized Speed Optimization as showed in your documentation but now my website is showing a blank space and even a error 500.
Also when I do Pagespeed-Test I get this (in german):
Error!
Die von dir angeforderte Seite konnte von Lighthouse nicht zuverlässig geladen werden. Überprüfe, ob du die richtige URL testest und der Server auf alle Anfragen angemessen reagiert. (Statuscode: 500)
Can you help?
Thanks in Regard, Julia
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