LillaGreen replied
Customer Reply
You gave me an answer to that on one other ticket. Thank you
Public Ticket #26621
Ajax Product Tab element is not working properly
Conversation thread
LillaGreen replied
Customer Reply
ok, I wait
PenciDesign Supporter replied
Staff Reply
Hi,
It's strange because we've never encountered any issues related to server loading when using this element.
Please wait for our team to double-check it on the testing site, and we'll provide an update soon.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
Please send me the page URL that you've inserted this element.
Regards,
PenciDesign.
LillaGreen started the conversation
Conversation Start
Hi,
Ajax Product Tab with Elementor is not working properly - whether with pagination nor with infinity scroll.
I use it for my shop page, as the default page is unable to sort to products in categories properly.
When I set Ajax Product Tab with pagination when going to the next page, is not shown from the top although this one is turned on: Appearance → Customize → WooCommerce → Shop Settings: turn on the "Scroll to top after AJAX" option.
When I set the Ajax Product Tab with infinity load - the Shop site opens super slow ( I mean, over 30 seconds), and then the whole website stops working fast.
I guess, there is an issue with this element and I hope you can help me out with it. I can give you the login info so that you can check it further.
Thank you
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