LillaGreen replied
Customer Reply
Well, I'm the only person who works on that Website... and I know for sure, I haven't created redirects via YOAST. Anyway, thank you for the help.
Public Ticket #26627
"My account page" is not working
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
No. All the settings do not apply automatically.
Regards,
PenciDesign.
LillaGreen replied
Customer Reply
Thank you for that - it finally works after deleting it!!!.. I didn't even know this setting existed... so I don't know how this is even possible. Does this happen somehow automatically?? I
PenciDesign Supporter replied
Staff Reply
Hi,
You've also config the redirect URL for the my account page to the new URL, so it doesn't work:
Please ensure that you fully understand all the settings before making any changes to third-party plugins.
Regards,
PenciDesign.
LillaGreen replied
Customer Reply
Is enabled, but the link of my Account page https://lillagreen.com/my-account/ is still not working
PenciDesign Supporter replied
Staff Reply
Hi,
The problem is that you've disabled the My Account page on the Booster plugin.
Regards,
PenciDesign.
LillaGreen replied
Customer Reply
Unfortunately, even after that, the link of my Account page https://lillagreen.com/my-account/ is still not working
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → General → User Profile → turn on the "Disable Default User Profile Pages" option.
Regards,
PenciDesign.
LillaGreen replied
Customer Reply
It would be nice if you tell me where is this option?
PenciDesign Supporter replied
Staff Reply
Hi,
If you want to use your account link you need to turn on the "Disable Default User Profile Pages" option. The link I sent is the default features of the Soledad theme.
Regards,
PenciDesign.
LillaGreen replied
Customer Reply
This is not true - try to open https://lillagreen.com/my-account/ PAGE when typing it in the browser or via MENU without being logged in Wordpress. It doesn't work.
the link you gave me https://lillagreen.com/account/edit-account/ is NOT my account PAGE link
PenciDesign Supporter replied
Staff Reply
Hi,
I've configured your site, and now the account pages working properly: https://lillagreen.com/account/edit-account/
Please clear your browser's cache and then recheck.
Regards,
PenciDesign.
LillaGreen replied
Customer Reply
ok, I changed to administrator
PenciDesign Supporter replied
Staff Reply
Hi,
Please set the account you sent as an administrator.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Regards,
PenciDesign.
LillaGreen started the conversation
Conversation Start
hi, My account page is not working - I cannot even open it https://lillagreen.com/my-account ...
The settings for the user account are not 100% optimal. I need login for my customers so I created my account page with woocommerce (I need user profile login, only for woocommerce):
Can you please explain what I can change in these customize settings?
Can you please help me with that??
I don't understand the setting in Customize for User profile at all... It should come automatically from the Woocommerce shortcode?!?! Are these settings on customize only for the Popup or for the page?
This is the general setting:
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