0fdebfad-bbee-4477-befe-094ec53a74f9

Public Ticket #26813

0fdebfad-bbee-4477-befe-094ec53a74f9

Conversation thread

PenciDesign replied

2 years ago

Staff Reply

Hi,

It seems that's a problem with the Envato API ( It's managed by Envato and we can't touch to it.. ), please try to do this way to update the theme - It's simple also:

https://pencidesign.ticksy.com/article/16572

Or please wait a few hours to see Envato API is fixed or not..

Best Regards,

PenciDesign

Rohan Babbar replied

2 years ago

Customer Reply

Hi team,
Please check, envato plugin is activated and API token is authorised as well.
But we are not getting option to click update.

Thanks

Rohan Babbar started the conversation

2 years ago

Conversation Start

Hi team,

We need to update the Soledad theme.
My website is up and running.
How can we move forward with the update?

Thanks

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