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Public Ticket #26814

Cannot update the theme

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LillaGreen replied

Customer Reply

you can close the ticket

PenciDesign Supporter replied

Staff Reply

Hi,

You can check almost issue related to the Envato Market plugin by go to the Help tab, here is the screenshot:

envato-market-help-page.jpg

Regards,
PenciDesign.


LillaGreen replied

Customer Reply

Thank you! Do you know if the EVnato API has a general issue with connecting the tokens? 

PenciDesign replied

Staff Reply

Hi,

It seems that's a problem with the Envato API ( It's managed by Envato and we can't touch to it.. ), please try to do this way to update the theme - It's simple also:

https://pencidesign.ticksy.com/article/16572

Best Regards,

PenciDesign

LillaGreen started the conversation

Conversation Start

hi, i cannot update the theme. it looks like there is an issue with the envato plugin and token. I created a new toke, gave it all the required permissions but I get this errors:

9628712161.png

Is there another way to update the theme??

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