mandylogjes replied
Customer Reply
Thank you so much!
Public Ticket #26819
Import Demo Data stuck at Importing customizer
Conversation thread
mandylogjes replied
Customer Reply
Thank you so much!
PenciDesign Supporter replied
Staff Reply
Hi,
I've imported the customizer data of the simple demo for your site.
Please clear your browser's cache and then recheck.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this specific situation, please send me your WordPress admin account details and demo name through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Regards,
PenciDesign.
mandylogjes started the conversation
Conversation Start
Hello, I have purchased the Soledad theme and I'm trying to import an demo template, but when I click import (and I use method 2, only style) It keeps getting stuck at Importing customizer. I know it takes a few minutes, but I have (multiple times) been waiting for 20 minutes and still nothing. I also don't see any changes to my site. I hope you can help me. What am I doing wrong?
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