Bhavin Goswami replied
Customer Reply
All Good Thanks please close cas
Public Ticket #26842
Issues post Update
Conversation thread
Bhavin Goswami replied
Customer Reply
Thank You
PenciDesign Supporter replied
Staff Reply
Hi,
1. Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
.penci-header-signup-form {
margin-bottom: 30px;
}2. If you want to show the product on the mage menu content, please create a new Penci Block item, then insert the Penci Products element with the Elementor Page Builder. You should watch the video document below:
Regards,
PenciDesign.
Bhavin Goswami replied
Customer Reply
Also i need help in creating a Category Mega Menu for products.
i saw the tutorial for Posts but it only works for categories in posts and not for product categories.
is there a way you can help?
Bhavin Goswami replied
Customer Reply
also could you advise how can i reduce this space here?
PenciDesign Supporter replied
Staff Reply
Hi,
Please navigate to Appearance → Customize → Custom CSS, and then insert the following custom CSS code:
body.search.pccustom-template-enable .pc-wrapbuilder-header {
margin-bottom: 60px !important;
}Regards,
PenciDesign.
Bhavin Goswami replied
Customer Reply
hi i've identified a different issue now,
In The search results page the header signup widget image i used overlaps with the menu and the height is non adjustable due to which my menu gets hidden and th emobile version of it looks weird.
can you fix this too please?
der widget image i used at
PenciDesign Supporter replied
Staff Reply
Hi,
The arrow icons still don't properly because your site still loads the old content from the cache.
Please make sure you've cleared all the WP-Rocket, CDN, Cloudflare, ... and then check again.
Regards,
PenciDesign.
Bhavin Goswami replied
Customer Reply
Hi Team,
I have cleared the cache but still there is no change.
The error still persists on the product page. The next and previous Icons were facing Outwards prior to update and now are facing inwards also the functionality got reversed it seems.
However, the compare page issue is resolved. thank you.
PenciDesign Supporter replied
Staff Reply
Hi,
I've updated your site.
Please clear your browser's cache and then recheck.
Regards,
PenciDesign.
Bhavin Goswami replied
Customer Reply
While you are at it, Please also address this issue.
The Compare page does not work even after me filling all the required attributes on my products.
kindly check the attached image, i have filled all necessary attributes sttill its empty. can you kindly rectify this as well please.
PenciDesign Supporter replied
Staff Reply
Hi,
For this specific situation, please send me your WordPress admin account details through a PRIVATE message. I will then log in and make an effort to assist you in diagnosing and resolving this issue.
Regards,
PenciDesign.
Bhavin Goswami replied
Customer Reply
hi I use wp rocket and all cache was cleared but still no usealso i tried reupdating the theme but it didnt fix the issue
PenciDesign Supporter replied
Staff Reply
Hi,
In this case, please try to clear all the W3 Total Cache minify CSS/JS option and then check again.
Regards,
PenciDesign.
Bhavin Goswami replied
Customer Reply
check highlighted in yellow
Bhavin Goswami started the conversation
Conversation Start
Hi The Icons were facing Outwards prior to update and now are facing inwards also the functionality got reversed it seems. can you please fix it?
last theme update i had same kind of issues.
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